Terms of Service
These Terms apply when you use Grab-A-Mow or grabamow.com to request lawn care, offer lawn care services, receive job updates, or interact with the Grab-A-Mow platform.
Grab-A-Mow is a marketplace platform
Grab-A-Mow helps homeowners and independent lawn care providers connect, request service, coordinate scheduling, receive updates, and handle payments. Grab-A-Mow does not directly perform lawn care services and is not the employer, supervisor, contractor, or agent of any lawn pro.
Independent lawn pro responsibility
Lawn pros are independent service providers. Each lawn pro is responsible for their own work quality, tools, equipment, transportation, staffing, safety practices, insurance, licenses, permits, taxes, legal compliance, communication, professional behavior, and ethics.
Lawn pros are responsible for any property damage, injury, theft, unsafe conduct, missed appointments, incomplete work, or other harm caused by their services or behavior.
Grab-A-Mow may require identity verification and background screening before a lawn pro can appear as available for paid jobs. Screening helps improve trust, but it does not guarantee safety, future conduct, job quality, or that a screened person will not cause harm. Homeowners should still use normal safety precautions.
Grab-A-Mow may provide links to third-party insurance providers so lawn pros can explore their own general liability coverage. Grab-A-Mow does not sell insurance, provide insurance advice, guarantee coverage, or act as an insurance broker or agent. Grab-A-Mow is not responsible for any insurance provider, policy, quote, claim, denial, exclusion, premium, cancellation, or coverage decision.
Some insurance links may become referral or affiliate links if Grab-A-Mow is approved by the provider. Grab-A-Mow may receive compensation when a user requests a quote or buys coverage through those links. This does not increase a pro's quoted premium through Grab-A-Mow, and pros should compare coverage, exclusions, limits, deductibles, state requirements, and price before buying.
Helpers and crews
A lawn pro may work alone or as a Lead Pro with helpers or a crew. Each helper must register as a Grab-A-Mow pro, connect with the Lead Pro through Work together, and complete required screening and Stripe payout setup before paid work begins.
For a job with accepted helper shares, Grab-A-Mow transfers the agreed percentages of the job’s pro earnings to each participant’s connected Stripe account. The Lead Pro receives the remainder, including fractional-cent rounding. The homeowner’s price is unchanged. Helpers must accept before the Lead Pro marks On my way; shares then lock. Completion, payment verification and the homeowner approval or 24-hour no-issue release rules apply to the entire team. Incomplete or uncertain transfers are held for review. The Lead Pro remains responsible for managing the visit and completion evidence. Grab-A-Mow does not determine employment status, tax treatment or separate reimbursement arrangements.
Homeowner responsibility
Homeowners are responsible for providing accurate job and property details, including address, access instructions, gate codes, pets, hazards, sprinkler heads, rocks, toys, fragile items, property boundaries, parking instructions, and any areas that should not be serviced.
Homeowners are responsible for confirming that they have permission to request work at the property and for keeping the property reasonably safe and accessible for the scheduled service.
User conduct
All users agree to act legally, honestly, safely, respectfully, and professionally. Grab-A-Mow may remove users, block accounts, cancel requests, review disputes, or decline service when we believe there is fraud, unsafe behavior, harassment, property risk, payment abuse, or other misuse of the platform.
Users may not attempt to access accounts, admin tools, payment systems, customer records, pro records, GPS proof, photos, receipt records, or platform data that they are not authorized to access. Grab-A-Mow may limit, suspend, investigate, or remove access when security, privacy, fraud, abuse, or payment risk is suspected.
Payments, payouts, and fees
Payments may be processed through Stripe or another payment provider. Customer payments may include a Grab-A-Mow platform fee. For proof-first jobs, Grab-A-Mow may collect the customer payment before work begins and automatically release the lawn pro transfer after GPS/proof rules pass, customer approval is received, or the no-dispute waiting window ends. Final payout timing can depend on Stripe, bank processing, account verification, refunds, disputes, or compliance checks.
No off-platform payments or bypassing Grab-A-Mow
Users agree not to use Grab-A-Mow to find a homeowner or lawn pro and then move the job, payment, scheduling, or future related work outside Grab-A-Mow to avoid Grab-A-Mow fees, payment protections, review tools, proof records, or support processes. Lawn pros may not request or accept cash, direct app payments, checks, or other off-platform payment for a Grab-A-Mow job unless Grab-A-Mow gives written approval.
Any additional work requested at the property, including extra mowing, trimming, cleanup, hauling, recurring service, or work on another nearby property, must be requested through Grab-A-Mow before the work is performed. Grab-A-Mow may create a separate add-on request, updated price, payment link, proof requirement, and payout record for that extra work.
Users may not exchange personal contact information or use Grab-A-Mow job information for the purpose of avoiding Grab-A-Mow payment, job records, proof requirements, reviews, platform fees, or support. Off-platform side deals are outside Grab-A-Mow's payment protection, proof records, review process, support, refunds, and payout process.
Grab-A-Mow may suspend or remove users, withhold platform access, cancel jobs, refuse refunds, review payout eligibility, or pursue other remedies when a user attempts to bypass Grab-A-Mow, submits misleading proof, accepts off-platform payment, or encourages another user to avoid the platform.
Job proof and payout review
Grab-A-Mow may require customer prepayment, GPS arrival at or near the property, before and after photos, completion notes, homeowner approval, ratings, and platform review before a job is closed or a pro payout is considered complete. Missing GPS, missing proof, poor proof quality, customer disputes, unsafe conduct, suspected off-platform payment, fraud, or missing anti-bypass acknowledgement may delay, block, reverse, or require manual review before any payout release.
Expense and receipt tracking
Grab-A-Mow may let lawn pros record fuel and lunch receipts for Grab-A-Mow working days. Lead Pros may tag a helper or crew member on an expense record for tracking only. Receipt uploads are for recordkeeping only and must be submitted on the same working date shown in the app. Grab-A-Mow may store receipt files privately, keep receipt metadata such as file name, file type, file size, upload date, and a file fingerprint, and include approved records in pro-facing CSV or year-end exports.
Expense tracking does not mean Grab-A-Mow is reimbursing the expense, approving the expense for tax purposes, verifying helper pay, or providing tax, accounting, payroll, employment, or legal advice. Pros remain responsible for their own records, tax treatment, reimbursements, helper arrangements, and professional advice. Grab-A-Mow may reject, remove, limit, or review receipt uploads that appear unrelated to Grab-A-Mow work, unsafe, misleading, duplicative, inappropriate, or outside the allowed expense rules.
Ratings, reviews, and disputes
Homeowners may rate lawn pros after completed work. Grab-A-Mow may review photos, notes, GPS events, payment records, ratings, and messages when handling disputes. Grab-A-Mow may help resolve issues, but users remain responsible for their own actions, work, property, and agreements.
No guarantee and limitation of liability
Grab-A-Mow does not guarantee that a specific lawn pro will be available, that a job will be accepted, that work will meet every expectation, or that estimates will exactly match final pricing. To the fullest extent allowed by law, Grab-A-Mow is not liable for lawn damage, property damage, personal injury, loss, theft, user misconduct, missed appointments, incomplete work, third-party services, payment processor delays, or disputes between homeowners and lawn pros.
SMS Terms
By entering your phone number on grabamow.com and choosing SMS consent, you agree that Grab-A-Mow may send you SMS messages related to Grab-A-Mow services.
Messages may include lawn care request confirmations, lawn pro job opportunities, scheduling reminders, arrival and completion updates, payment links, customer approval reminders, and account or service alerts.
Message frequency varies based on your Grab-A-Mow activity. Message and data rates may apply. Consent to receive SMS is not required to purchase goods or services.
You can reply STOP to opt out of SMS messages. You can reply HELP or contact hello@grabamow.com for support.
Contact
Questions? Contact hello@grabamow.com.